How it works

  • 01 - Enquire

    Get in touch via our contact form, email or whatsapp. Tell us all about your dog and what your looking for. We will then let you know how we can help.

  • 02 - Meet

    We will get you booked in for a free meet and greet where we will have the opportunity to meet your dog, and more importantly you have the chance to meet us. We can answer any questions you have and can discuss what options can work for you.

  • 03 - Walk

    We will send over a registration form and then can take your dog along on one of our group walks to assess their behaviour and whether they are happy and comfortable in a group setting. Don’t worry, we will send updates and pics of how they get on

  • 04 - Book

    Trial walk complete. We can now get you booked in for your dogs walks, no need to let us know weeks/months in advance like other services. We text out every Thursday to see what you need for the following week, allowing you to choose each week what works best for you. Just let us know by Sunday morning.

  • 05 - Follow

    Make sure you follow us on social media so you can see daily pics of your dog’s adventures with us. And if you love our services, let people know by recommending to friends or leaving us a review on Google or Facebook.

Frequently Asked Questions

What services do you offer?

We offer a range of solutions designed to meet your dogs needs—whether you're looking for your dog to socialise, burn off some energy or simply needs a toilet break during the day.

Take a look at our services page to see a list of options and prices.

How do I get started?

Getting started is simple. Get in touch via our contact form, email or whatsapp. Tell us all about your dog and what it is your looking for. We can then take you through the options we can offer to help.

What makes you different?

We pride ourselves on being transparent with our clients, we are happy to answer absolutely any questions you have about how it works and how we operate. We also do not ask you to book in set days or make bookings weeks in advance. We have developed our strategy over years of working with dogs. The result: a genuine, flexible and reliable dog walking service. The idea is in our name, we are here to be as helpful as we can.

How many dogs will be on a walk?

We try to operate as 4 dogs per walker, this is what allows us to be flexible with our clients. We are insured up to 6 dogs per walker. On occasions such as staff sickness or holidays, we may increase numbers per walker to ensure our services are consistent and reliable for you.

What transport do you use?

Each of our walkers use their own vehicles to transport your dogs. All of our cars are fitted with dog seatbelts, partitions and seat extenders for your dogs safety and comfort. We do not crate dogs for travel, we understand lots of dogs have anxiety about being crated. We will get your dog used to traveling in the car with others and only use unbranded vehicles to prevent becoming targets to dog theft.

Are you insured?

YES! We have full pet business insurance with public liability cover for £1,000,000. If you’d like a copy of our insurance certification, just ask.

All of our walkers are also fully Dog First Aid Trained and carry first aid kits with them on walks, just in case.

What our customers say…

The Helpful Dog Mums team are reliable, trustworthy, organised and most important of all caring and kind, they notice the little things and always update us which we really appreciate. Our dog loves her time with them and we are so grateful!

Alex, Bella’s Mum